Terms and Conditions | Aurora Net 5G WiFi (Home / Pocket)

Terms and Conditions – Aurora Net 5G WiFi (5G Home WiFi / 5G Pocket WiFi) 📡

Last updated: March 2, 2026

By purchasing, receiving, and/or using Aurora Net 5G WiFi, you declare that you have read and agree to these Terms and Conditions.

1) About the service

Aurora Net 5G WiFi is an internet service via router (WiFi), which can be delivered as: 5G Home WiFi or 5G Pocket WiFi .

Important: the device model may vary depending on stock/supplier, while maintaining the purpose of the service.

2) Values

  • Initial device fee: ¥4,980
  • Monthly fee: ¥6,980 / month

Applicable taxes/fees may apply depending on the law and the purchase channel.

3) Mandatory configuration (DO NOT change) – Standard Mode

This service uses the same system as Pocket WiFi. To avoid extra costs and data limitations, always use Standard Mode .

Do not change any device settings.

⚠ If you switch to “Plus Area”

  • The monthly fee increases by +¥1,500
  • Usage will be limited to only 10GB on this system.

Any configuration change made by the customer that activates "Plus Area" mode implies acceptance of the above conditions.

4) Minimum term, automatic renewal and cancellation

  • Minimum usage time: 6 months
  • Automatic renewal: the contract renews automatically according to the service cycle.
  • Cancellation: must be requested via message, respecting the plan rules and deadlines informed during customer service.

5) Payment (monthly) and continuity of service

To keep the service active, it is mandatory to make the monthly payment via the payment link sent to the registered email address (or as instructed by your purchase channel).

6) Delay, blocking and unblocking (pay on time)

  • Late payment suspension: After the due date, the signal/service may be suspended for 3 to 5 days .
  • Unlocking after payment: After payment confirmation, unlocking can take from 24 hours to 5 days .
  • Fast release (before 24 hours): For release in less than 24 hours, a fee of ¥1,000 may be charged.
  • Repeat offense: after 3 suspensions due to late payment, the monthly fee may lose its discount (if any) or the contract may be automatically terminated without prior notice .

Summary: Pay on time. Avoid account blocking, fees, and automatic cancellation.

7) Support (message only)

Support is only available via message (we do not answer calls).

 SMS: 080-2260-5050
 WhatsApp：https://wa.me/818022605050
 LINE：https://line.me/ti/p/6jkPTAZLHq

8) Shipping

  • Average delivery time: 3 to 5 business days.
  • During peak demand periods: 3 to 15 business days.

9) Changes to these Terms

Aurora Net may update these Terms for operational, technical, or legal reasons. The valid version is always the one published on this page.

10) Applicable law

These Terms are governed by the laws of Japan, unless otherwise provided by law.